Q + A
How long will it take to ship my order?
Items will ship within 1-3 business days.
What if my mail is lost in transit or stolen?
Once items are scanned in by USPS, we are not responsible for lost, stolen, or damaged packages.
What is your return policy?
We do not accept returns due to the custom nature of each item.If you have any problems with your order, please email phaseshi@gmail.com
Where do you source your stones from?
Our gemstones are delicately selected tracing its source, origin and purity. Imported from areas around the world such as Brazil, India, and Africa.
Although this process may take a little longer and be limited in selection depending on the time of year, it is a process we take pride in to provide you with only quality pieces.
This ensures each bracelet is made with 100% natural gemstones.
Do I need to recharge my jewelry?
Some people believe that crystals need to be recharged periodically to clear out any negative energy and restore their healing properties. Here are some common ways to recharge crystals:
- Sunlight: exposing crystals to direct sunlight for several hours
- Moonlight: leaving crystals out overnight during a full moon
- Earth: burying crystals in the earth for several hours or overnight
- Smudging: using sage
How do I use my jewelry for setting intentions?
When your bracelet arrives simply hold it in your hands & close your eyes. Think about a desire that you would love to see come to fruition. Now, envision yourself already living out exactly how it would feel to have what you want. Say aloud or silently--thank you for *my intention* coming true, as if it's already happened. Now, slip your bracelet on and everytime you see your bracelet try to envision yourself having your desire. Soon you won't be envisioning, it will be yours!